documents required for damage reporting

In case of damage, following documents are required to be delivered to your assigned expert or to Türk Nippon Sigorta HQ Damage Claims Department by indicating the number of your damage file to expedite the file review and approval processes.

Motor Insurances
In cases of bump and crash:
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Traffic Accident Report (approved copy) or Traffic Accident Report with Material Damage (bearing original signatures of drivers involved in accident),
  • In case of no written report, reason for failure to draw up the report and detailed accident declaration,
  • Breath Analysis Report (Approved copy),
  • Vehicle License photocopy,
  • Driver's License photocopy,
  • Delivery Note and Weighbridge Slip for vehicles with cargo,
  • Certificate of Compliance and photos for Trailer damages (Refrigerated trailers),
  • Photos of damaged vehicle,
  • Certificate of Disqualification for severely damaged vehicles (the Company shall provide guidance for this Certificate after a damage file is opened and an expert report is prepared).
  • Certificate of Scrappage for vehicles written off as scrap (the Company shall provide guidance for this Certificate after a damage file is opened and an expert report is prepared).
  • Certificate of Consent to be obtained from the relevant institution if any loss payable/payee exists,
  • BBank account information.


For Damage Realized out of Turkish Boundaries;
  • Approved copy and approved translated copy of the Protocol/Report arranged by the competent bodies of the country where damage is realized,
  • Damage Report prepared by international expert offices, as approved by the local Turkish Consulate.


In Case Vehicle is Stolen;
  • Initial Police Station Application (approved copy),
  • "Not Found Report" to be obtained from the police station where initial application is filed (Request letter for this document shall be provided by our Company),
  • "Not Found Report" to be obtained from Vehicle Theft Department, or from the relevant police department in cities where a Vehicle Theft Department does not exist (Request letter for this document shall be provided by our Company),
  • Traffic Certificate photocopy (Since Traffic Certificate is also obtained while obtaining Theft Stamped Vehicle License from Registration Department, the photocopy should be obtained before this procedure),
  • Original of the Theft Stamped Vehicle License obtained from Registration Department (Request letter for this document shall be provided by our Company),
  • Driver's License photocopy,
  • Tax Discharge Certificate (to be obtained from the Tax Office),
  • Certificate of Write Off, indicating that the vehicle's record in Revenue Administration is deleted (to be obtained from the Tax Office),
  • Original Proxy (Proxy template shall be provided by our Company),
  • Original copies of vehicle's valid motor and compulsory traffic insurance policies,
  • Premium payment receipts,
  • Vehicle's traffic file (Purchase invoice, technical documents, tax payment receipts after the purchase, etc.),
  • Certificate of Consent to be obtained from the relevant institution if any loss payable/payee exists,
  • Master and spare keys of the vehicle,
  • Bank account information.


In case of Fire, following is required additionally:
  • Fire Station's Report.


In case Car Radio is Stolen;
In cases where the vehicle's radio/audio player device is stolen, the coverage provided in your policy as original or optional equipment shall be terminated. If you get another radio/audio player device installed on your vehicle, you should contact your agency to include it in your policy as an additional rider.

  • Police Station Application and Incident Scene Investigation Report (approved copy),
  • Photocopies of Vehicle License and Driver's License,
  • Certificate of Consent to be obtained from the relevant institution if any loss payable/payee exists,
Compulsory Traffic and Optional Liability Insurances
For Material Damage:
  • Traffic Accident Report (approved copy),
  • Traffic Accident Report with Material Damage (bearing original signatures of drivers involved in accident),
  • Breath Analysis Report for the Insured and affected vehicles' drivers (approved copy),
  • Vehicle License photocopy of affected vehicle(s),
  • Driver's License photocopy of driver(s) of affected vehicle(s),
  • TR ID No. if affected person is a real person, otherwise Tax Chart if a company,
  • Insurance policy photocopy,
  • Photos of damaged vehicle,
  • Driver's License photocopy of insured vehicle's driver,
  • Vehicle License photocopy of insured vehicle,
  • A Document indicating whether indemnity is (to be) received from another insurance company,
  • Bank account information.


For Body Damages : Bodily Injury :
  • Traffic Accident Report (approved copy),
  • Photocopies of Vehicle License and Driver's License of the Insured,
  • Hospital Epicrisis/Discharge Report,
  • Final Physician's Report indicating completion of treatment,
  • Original copies of treatment expense documents (prescriptions, invoices, receipts, drug price labels).


Disability :
  • Traffic Accident Report (approved copy),
  • Photocopies of Vehicle License and Driver's License of the Insured,
  • Disability Report indicating the disability percentage (to be obtained from a general hospital),
  • A Document indicating whether any payment is received from Social Security Institute.


Death :
  • Traffic Accident Report (approved copy),
  • Photocopies of Vehicle License and Driver's License of the Insured,
  • Family Birth Registry Copy,
  • Deceased Examination Report and Autopsy Report (if any),
  • Certificate of Inheritance,
  • Death Certificate,
  • Document indicating the income of the deceased person,
  • Expert's Report for Faults.
Personal Accident Insurances
Death:
  • Traffic Accident Report (approved copy),
  • Family Birth Registry Copy,
  • Deceased Examination Report and Autopsy Report (if any),
  • Death Certificate,
  • Certificate of Inheritance,


Disability:
  • Traffic Accident Report (approved copy),
  • Disability Report indicating the disability percentage (to be obtained from a general hospital),
  • A Document indicating whether any payment is received from Social Security Institute.


Bodily Injury:
  • Traffic Accident Report (approved copy),
  • Original copies of treatment expense documents (prescriptions, invoices, receipts, drug price coupons).
  • Hospital Epicrisis/Discharge Report,
  • Bank account information.
Theft Insurances
  • Original copy or photocopy of insurance policy,
  • Insurance policy premium payment receipt,
  • Police Station Application (approved copy),
  • Incident Scene Investigation Report (approved copy),
  • Certificate from Police Station or Gendarme indicating whether the stolen property is found or not (to be obtained 30 days after the damage date),
  • Detailed photos of the incident scene,
  • Invoice(s), user manual(s) etc. of damaged property/properties,
  • Receipt and shipment invoices of merchandise (for companies),
  • Inventory records (for companies),
  • Bank account information.
Glass Breakage Insurances
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Statement of Insured,
  • Photos,
  • Invoice of damaged glass,
  • Bank account information.
Employer's Financial Liability Insurances
  • Reports prepared by Occupational Safety of SSI (Social Security Institution) Inspectors (approved copy),
  • Protocols/reports about the work accident,
  • Affected employee's SSI Record,
  • Affected employee's payroll (for the last six months),
  • Petition if a claim for damages is filed against the employer by the employee or SSI,
  • Court decree, execution order against the employer and payment receipts,
  • An affirmative covenant (contract) from the Insured ıf no case is filed.


Additional Items for Death ;
  • Deceased Examination Report and Autopsy Report (if any),
  • Death Certificate,
  • Certificate of Inheritance.


Additional Items for Disability and Bodily Injury ;
  • Hospital Report,
  • Disability Report indicating the disability percentage (to be obtained from a general hospital),
  • A Document indicating whether any payment is received from Social Security Institute.
  • Original copies of treatment expense documents (invoices, bills, prescriptions).
Compulsory Bus Seat Personal Accident Insurances
  • Traffic Accident Report (approved copy),
  • Document indicating the reason & capacity of the affected persons in the insured car - as a passenger? steward? driver? (if this info is not included in the reports),
  • Passenger list and travel tickets of the affected passengers,
  • Official certificate indicating the driver's and steward's working onboard the insured vehicle,


Additional Items for Death;
  • Deceased Examination Report and Autopsy Report (if any),
  • Death Certificate,
  • Certificate of Inheritance,
  • Family Birth Registry Copy.


Additional Items for Disability;
  • Disability Report indicating the disability percentage (to be obtained from a general hospital),
  • A Document indicating whether any payment is received from Social Security Institute.


Additional Items for Bodily Injury;
  • Original copies of treatment expense documents (prescriptions, invoices, receipts, drug price coupons).
  • Hospital Epicrisis/Discharge Report,
  • Bank account information.
Compulsory Traffic Land Transportation Financial Liability Insurances
  • Traffic Accident Report and Expert Report (approved copy),
  • Document proving affected persons as passengers (Passenger Tickets),
  • Certificate of Authorization for Intercity or International Transportation,
  • Vehicle License photocopy,
  • Driver's License photocopy,
  • Breath Analysis Report of driver (Approved copy).


Additional Items for Death;
  • Deceased Examination Report and Autopsy Report (if any),
  • Death Certificate,
  • Certificate of Inheritance,
  • Family Birth Registry Copy.
  • Document indicating the income of the deceased passenger(s),


Additional Items for Disability ;
  • Disability Report indicating the disability percentage (to be obtained from a general hospital),
  • A Document indicating whether any payment is received from Social Security Institute.


Bodily Injury;
  • Original copies of treatment expense documents (prescriptions, invoices, receipts, drug price coupons).
  • Hospital Epicrisis/Discharge Report,
  • Bank account information.
Travel Health Insurances
  • Insurance policy photocopy,
  • Travel Ticket,
  • Customs records (indicating the travel is realized),
  • Original copies of invoices (showing detailed list of medical support obtained),
  • Drug prescriptions, invoices, price labels,
  • Reports drawn up by official institutions (required in case of a traffic accident or forensic accident during travel),
  • Deceased Examination Report and Autopsy Report (required for transfer of the deceased),
  • Bank account information.
Fire Insurances
Fire Damage;
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Statement indicating the occurrence of incident (official police statements if the incident is taken over by a police station),
  • Certificate of Consent for buildings, properties and commodities on mortgage,
  • Fire Station's Report,
  • Verdict of Non-Prosecution by Prosecutor's Office or Prosecutor's Bill of Indictment if the case is prolonged,
  • Title Deed if Insured is lessor, Rental Contract if lessee,
  • Detailed Letter of Request,
  • Purchasing & shipment (entry-exit) invoices, inventory list, tax chart (for Insured workplace commodity and furniture & fixtures damages),
  • Accident Report or Police Station Report (for vehicle crash damages),
  • Bank account information.


Internal Water and Flood & Flooding Damages;
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Detailed statement on occurrence and consequences of damage,
  • Certificate of Consent for buildings, properties and commodities on mortgage,
  • Title Deed if Insured is lessor, Rental Contract if lessee,
  • Detailed Letter of Request,
  • Purchasing & shipment (entry-exit) invoices, inventory list, tax chart (for Insured workplace commodity and furniture & fixtures damages),
  • If damage is caused by a third party, Statement indicating name and address of third party,
  • Photos of damaged properties and sections,
  • Bank account information.


Theft Damages ;
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Police Station Application and Incident Scene Investigation Report,
  • Invoice(s) and user manual(s) of stolen property,
  • Certificate of Consent for property and commodities on mortgage,
  • Title Deed if Insured is lessor, Rental Contract if lessee,
  • Tax chart and furniture & fixtures record for commercial entities,
  • Bank account information.
  • "Not Found Report" to be obtained from the police station where initial application is filed (Request letter for this document shall be provided by our Company).


Storm Damages;
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Title Deed if Insured is lessor, Rental Contract if lessee,
  • Tax chart for commercial entities,
  • Meteorology report,
  • Detailed Letter of Request,
  • Bank account information.
Construction Insurance
  • Original copy or photocopy of insurance policy,
  • Insurance policy premium payment receipt,
  • Incident Report and Statement of Insured,
  • Detailed Letter of Request,
  • Progress Report (covering ate of damage),
  • Summary Survey Report,
  • Agreement (executed between Employer and Contractor),
  • Meteorology Report (if any damage occurs due to storm),
  • Fire Station Report (if damage occurs due to fire) (approved copy),
  • Police Station Reports (if damage occurs due to theft) (approved copy),
  • Accident Report (if damage occurs due to traffic accident) (approved copy),
  • Accounting records of insured assets (invoices, delivery notes, etc.) (if damage occurs due to theft),
  • Bank account information.
Assembly Insurances
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Incident Report and Statement of Insured,
  • Detailed Letter of Request,
  • Progress Report (covering ate of damage),
  • Summary Survey Report,
  • Agreement (executed between Employer and Contractor),
  • Meteorology Report (if any damage occurs due to storm),
  • Fire Station Report (if damage occurs due to fire) (approved copy),
  • Police Station Reports (if damage occurs due to theft) (approved copy),
  • Accounting records of insured assets (invoices, delivery notes, etc.) (if damage occurs due to theft),
  • Bank account information.
Machinery Breakdown Insurances
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Detailed Letter of Request,
  • Technical/Authorized Service Report (with price details),
  • Incident Report and Statement of Insured,
  • Bank account information.
Electronic Device Insurances
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Incident Report and Statement of Insured,
  • Technical/Authorized Service Report (with price details),
  • Detailed Letter of Request,
  • Police Station Report (if damage occurs due to theft) (approved copy),
  • Bank account information.
Transportation Insurances
Commodity Insurance
  • Insurance Policy (original copy bearing the signature of Insured),
  • Invoice (for the entire insured property, original copy or counterpart),
  • Bill of Lading, Way Bill, CMR, Delivery Note,
  • Cargo Report,
  • Customs Declarations for Inbound and Outbound commodities (Inbound Declaration for Import and Outbound Declaration for Export),
  • Customs Inspection Report,
  • Customs Reserve Report (required if commodities are damaged in customs),
  • Detached Delivery Order (Insured commodity delivery document. Arranged if actual quantity of commodities are less than what's indicated on documents or if commodities are totally missing),
  • Carrier Contract (arranged if transportation is given through an agreement),
  • Letter of Protest (filed within three days to the carrier or ship broker in cases involving recourse),
  • Traffic Accident report, Vehicle License photocopy, Driver's License photocopy (if damage occurred due to traffic accident),
  • Bank account information.


Hull Insurance
  • Insurance policy photocopy,
  • Insurance policy premium payment receipt,
  • Statement,
  • Vessel Operation Traffic License,
  • Certificate of Seaworthiness,
  • Class Certificate,
  • Log Chip and Engine Room Log (related with the accident),
  • Meteorology report,
  • Minimum Safety certificate for seamen's equipment,
  • Captain's Protest (a report prepared by the ship's Master, which is used to determine the occurrence of each accident during a journey by the Court with the seamen).
  • Bank account information.


Cash & Assets Carried Insurances;
  • Incident Report,
  • Documents for determining the amount of the cash carried,
  • Detailed Letter of Request,
  • Bank account information.

Advantage of “Mini Repair with Türk Nippon Sigorta” Service for our valuable customers!...
If you have "Türk Nippon Mini Repair" service on your motor insurance policy, you can apply to the nearest AUTO KING Service Center with your policy at any time...

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